What is WorkWalaa Hire?

WorkWalaa Hire is a B2B hiring marketplace platform that connects companies with verified recruitment agencies in Kerala. Companies post vacancies for free, and multiple agencies submit candidates simultaneously, enabling faster hiring in as little as 48 hours.

Is WorkWalaa Hire free for companies?

Yes, posting vacancies on WorkWalaa Hire is completely free. Companies only pay when they choose to unlock candidate profiles after reviewing the response count. No subscription, no upfront cost.

How fast can I hire through WorkWalaa Hire?

WorkWalaa Hire is designed for speed. Companies typically receive first candidate submissions within hours of posting a vacancy. The average time from posting to confirmed hire is 48 hours.

How do agencies get paid on WorkWalaa Hire?

Agencies earn a fair payout for every confirmed joining. Payouts are released within 7 days of confirmed hiring, tracked with a unique payout reference ID. There is zero platform fee for agencies.

Who operates WorkWalaa Hire?

WorkWalaa Hire is operated by Conecxia Enterprises LLP, based in Kozhikode, Kerala, India. It is a technology marketplace platform and does not function as an employer, staffing provider, or recruitment guarantee service.

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Legal

Refund and Cancellation Policy

Last updated: May 2026 · Conecxia Enterprises LLP, Kozhikode, Kerala

1. Nature of Marketplace Fees

Workwalaa Hire operates as a technology marketplace platform.

Payments made on the platform are charged for:

Marketplace access
Candidate discovery access
Temporary profile visibility
Platform services
Operational marketplace functionality

Payments are not charged as guarantees for:

Hiring success
Candidate quality
Joining confirmation
Employee retention
Recruitment outcomes

2. Marketplace Access Fee

Companies may pay a Marketplace Access Fee to unlock candidate submissions for a vacancy.

The Marketplace Access Fee:

Is charged per vacancy
Grants temporary access to candidate profiles and resumes
Provides access only for the selected vacancy
May expire after a defined access period
Is operationally classified as a platform marketplace access charge

3. Non Refundable Access Policy

The Marketplace Access Fee becomes strictly non refundable once:

Candidate profiles are accessed
Resumes are viewed
Candidate details become visible
Platform access is granted

This applies regardless of:

Hiring outcome
Candidate suitability
Hiring success
Candidate availability
Company selection decisions
Candidate joining status

The fee is charged for marketplace access and visibility only.

4. Vacancy Based Access Duration

Unlocked candidate access may remain active only for a limited operational duration.

Workwalaa may:

Remove candidate visibility
Expire shortlist access
Archive vacancy submissions
Restrict old candidate records

This is done to protect marketplace integrity and prevent bypassing of the platform.

5. Additional Hire Fees

Where applicable, additional fees may apply when:

Multiple candidates are selected
Multiple successful hires occur under a single vacancy
Platform defined hiring thresholds are exceeded

Companies are responsible for accurately reporting hiring activity.

Failure to report candidate selections may result in:

Late fees
Platform penalties
Payout disputes
Account suspension
Permanent restrictions

6. Late Fee Policy

If companies fail to:

Update candidate status
Report selections
Clear applicable marketplace dues

Workwalaa may impose operational late fees or platform penalties.

Penalty amounts may vary depending on:

Dispute severity
Delayed reporting duration
Repeated violations
Operational impact

7. Agency Payout Policy

Agency payouts may be processed after:

Successful joining confirmation
Operational review
Dispute clearance
Verification completion

Workwalaa may:

Temporarily hold payouts
Freeze payouts during investigations
Delay payouts for operational review
Reject fraudulent payout claims

Agencies are responsible for independently verifying candidate joining status.

8. Payout Disputes

If disputes arise regarding:

Candidate joining
Hidden hiring activity
Bypassed selections
Duplicate claims
Fraudulent reporting

Workwalaa may investigate the matter using:

Platform records
Timestamps
Joining confirmations
Communication records
Supporting documents

Platform decisions regarding operational payout handling may be treated as final for platform governance purposes.

9. Duplicate Submission Handling

Where duplicate candidate submissions occur:

Platform timestamps
Submission records
Operational review may determine payout eligibility

Workwalaa reserves final authority in duplicate submission disputes.

10. Technical Payment Failures

If a payment is successfully debited but not reflected on the platform, users must contact official support channels with:

Payment reference number
UTR number
Transaction details
Registered email address

Verified technical failures may be resolved through:

Access restoration
Transaction correction
Refund processing where applicable

11. Refund Eligibility for Technical Errors

Refunds may only be considered where:

Duplicate payments occurred
Platform access failed completely
Technical failures prevented service delivery
Payment gateway processing errors are verified

Refund approval remains subject to operational verification.

12. No Refunds for Marketplace Outcomes

Refunds shall not be issued due to:

Poor candidate quality
Unsuccessful hiring
Rejected candidates
Candidate behaviour
Employee resignation
Salary disputes
Workplace issues
Company dissatisfaction
Hiring delays

Workwalaa does not guarantee marketplace outcomes.

13. Candidate Data Usage

Once candidate access is granted:

Users are considered to have received marketplace services
Platform obligations relating to visibility access are considered fulfilled

Attempting to request refunds after viewing resumes, accessing candidate data, or reviewing profiles may be treated as misuse of platform policies.

14. Chargebacks and Payment Abuse

Fraudulent chargebacks, payment reversals, or abuse of refund systems may result in:

Account suspension
Permanent bans
Payout freezes
Legal escalation
Recovery proceedings

15. Payment Processing Providers

Payments may be processed through authorised third party payment providers.

Processing timelines may vary depending on:

Banking systems
Payment gateways
UPI infrastructure
Settlement cycles
Technical conditions

Workwalaa is not responsible for delays caused by third party financial infrastructure.

16. Cancellation Rights

Workwalaa reserves the right to:

Cancel suspicious transactions
Freeze marketplace activity
Reject payments
Reverse unauthorised platform activity
Suspend operational access for platform protection and fraud prevention

17. Modification of Fees

Workwalaa reserves the right to:

Modify pricing
Update fee structures
Revise payout models
Introduce operational charges
Change marketplace access rules at any time

18. Limitation of Liability

Workwalaa shall not be liable for:

Indirect losses
Business interruption
Failed hiring outcomes
Missed opportunities
Employee performance issues
Candidate misconduct
Operational losses
Reputational damages

The platform operates as a marketplace intermediary only.

19. Governing Law

This Refund and Cancellation Policy shall be governed by the laws of India.

Any disputes relating to payments or refunds shall fall under the jurisdiction of courts located in Kerala, India.

20. Contact Information

Conecxia Enterprises LLP
Kozhikode, Kerala, India

Email: info@workwalaa.com

WhatsApp: +91 81568 01024

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