Privacy Policy

Workwalaa Hire is a B2B technology marketplace platform connecting companies with recruitment agencies, educational institutions, and candidate sourcing partners.

The platform operates as a marketplace intermediary and does not act as an employer, staffing company, or recruitment guarantee provider.

2.1 Company Information

• Company name, business category, hiring requirements
• Company contact details, authorised representative name
• Email address, phone number, location details
• Hiring activity records, communication records, transaction history

2.2 Agency Information

• Agency name, representative name, email address, phone number
• Location information, Aadhaar number or identity verification details
• Bank account details, IFSC code, UPI ID
• Payout records, submission history, ranking and quality metrics

2.3 Candidate Information (uploaded by agencies)

• Candidate name, phone number, age, work experience
• Skills, preferred work area, salary expectations
• Resume files, additional notes

Agencies are responsible for obtaining candidate consent before uploading any personal information.

2.4 Technical Information (automatically collected)

• Device information, browser type, operating system
• IP address, session activity, usage logs
• Crash reports, authentication records, security events

We use collected information to:

• Operate the platform and facilitate marketplace access
• Enable candidate submissions
• Process payouts and transactions
• Manage disputes and improve marketplace quality
• Monitor fraud and abuse
• Verify identities
• Communicate operational updates
• Maintain platform security and improve user experience

Agencies submitting candidate data confirm that:

• They possess lawful rights to share the data
• Candidates have granted necessary consent
• Submitted information is accurate to the best of their knowledge

Workwalaa does not independently verify consent obtained by agencies.

To protect marketplace integrity:

• Company identities may be restricted from agencies
• Agency identities may be restricted from companies
• Candidate access may be temporarily limited
• Shortlist visibility may expire after defined durations

Workwalaa may restrict access to sensitive marketplace information at its discretion.

Candidate information visible through unlocked vacancies may be time limited.

Workwalaa may:

• Remove shortlist visibility
• Expire candidate access
• Restrict resume availability
• Archive marketplace records

This is done to maintain marketplace integrity and prevent misuse of platform data.

Workwalaa may use automated systems and operational metrics to determine:

• Agency rankings
• Visibility priority
• Submission quality scores
• Marketplace trust indicators

These systems may influence candidate visibility and platform exposure.

We implement reasonable technical and operational safeguards to protect data.

Security measures may include:

• Authentication systems
• Encrypted cloud infrastructure
• Access restrictions
• Role based permissions
• Activity monitoring
• Secure storage systems

However, no online system can guarantee absolute security.

Workwalaa may use third party services and infrastructure providers including:

• Firebase
• Google Cloud infrastructure
• Vercel
• Payment gateways
• Analytics providers
• Cloud communication tools

These providers may process information as necessary for platform operations.

Payment related information may be processed through authorised third party payment providers.

Workwalaa may store limited transaction references for:

• Dispute handling
• Payout verification
• Operational accounting
• Fraud prevention

Sensitive financial information may be processed by payment gateway providers directly.

Workwalaa may retain information:

• During active platform usage
• For operational purposes
• For dispute resolution
• For fraud prevention
• For compliance obligations

Certain records may remain archived for a limited period even after account deletion requests.

Candidate visibility inside company dashboards may expire automatically after defined periods.

Users may request account deletion by contacting official support channels.

Workwalaa may retain limited information where necessary for:

• Legal obligations
• Dispute investigations
• Fraud prevention
• Operational auditing

Users should not upload:

• Illegal content
• Forged documents
• Malicious software
• Copyrighted materials without authorisation
• Harmful or fraudulent information

Workwalaa may remove prohibited content without notice.

Workwalaa may use cookies and session technologies for:

• Authentication
• Login sessions
• Platform functionality
• Security monitoring
• Performance optimisation

The platform does not intentionally use advertising cookies for third party ad targeting.

During investigations, Workwalaa may request:

• Identity verification
• Communication records
• Joining confirmations
• Payment references
• Operational proof documents

Workwalaa may freeze or restrict accounts involved in suspicious activity.

Workwalaa does not sell personal data to third parties.

Information may be shared only:

• Where operationally necessary
• During dispute investigations
• Where legally required
• With authorised service providers
• For fraud prevention purposes

While Workwalaa implements security measures, users acknowledge that:

• Internet transmissions are not fully secure
• Technical failures may occur
• Third party systems may experience downtime
• Cloud infrastructure disruptions are possible

Workwalaa shall not be liable for unauthorised access caused by circumstances beyond reasonable control.

The platform is intended only for users aged 18 years or older.

Workwalaa does not knowingly collect information from minors.

Workwalaa may update this Privacy Policy at any time.

Continued use of the platform after updates constitutes acceptance of revised policies.

This Privacy Policy shall be governed by the laws of India.

Any disputes relating to privacy matters shall fall under the jurisdiction of courts located in Kerala, India.

Conecxia Enterprises LLP, Kozhikode, Kerala, India

Email: info@workwalaa.com

WhatsApp: +91 81568 01024